Lost Prescription Eyeglasses & Contact Lenses in NYC

Lost Eyeglasses | Pildes OpticalAt Pildes Optical, an eyeglass store in NYC, a number of vacationers have come in because they could not find their only pair of prescription eyeglasses or prescription contact lenses.  It seems like an alarming new trend. My recommendation is to always carry a spare set of contact lenses, a spare pair of eyeglasses and a recent copy of your prescription.

On a Sunday a couple of weeks ago, a contact lens wearer from out of state lost her only set of contact lenses. After struggling to look for them while not having clear vision, she found us on Google and came to our eyeglass store and asked what we could do to help. She was in a bind because she needed to drive home to Pennsylvania within a few hours.

What you may not know is that in many states in the US and in most countries, prescription eyeglasses and contact lenses cannot be dispensed without a current valid prescription. Being in New York City for the weekend, this lady did not have a copy of her prescription with her (why would she need it?) and unfortunately nor did she have spare prescription contact lenses or eyeglasses.

As much as I wanted to help her, NY City eyeglass stores, Opticians and Ophthalmologists cannot dispense without a prescription or they could lose their licenses.  Facing a daunting and desperate situation, we worked together and found a way to get her current prescription electronically. Having just been through a similar situation with two other visitors and wearing prescription eyeglasses myself, I understood her growing desperation. With the prescription in hand, she walked out with a set of Acuvue contact lenses.

I was very happy that we could help her in a difficult situation. I was even happier when I saw a review that she posted on Google;

“On a recent trip to New York City, I had forgotten my contact case. Improvising, I stored my only pair of contacts in a hotel glass and went to bed. The next morning I woke up to a friend drinking water out of that glass and my contacts nowhere to be seen. After doing a quick Google search, I came across Pildes Optical and made my way over to them. The staff was so helpful and within no time at all fixed me up with a new pair of contacts and saved my vacation. The staff went out of their way to help me when I was in a pinch and wouldn’t even accept payment for the sample contacts they gave me.”

Thanks Lynn!

When you travel please take a spare set of contact lenses with you, carry an extra pair of eyeglasses, and put a copy of your in your bag or wallet – you never know  – you may just need it!